Frequently Asked Questions

These are some of the typical questions we get about naturopathic and acupuncture treatment. There are also many questions that you will find answered just in the course of perusing our website. If you have further questions, please do not hesitate to contact us.

Do you offer virtual care?

Before Covid-19 it was required to make a face-to-face contact in order to establish care. At this time care can be established and maintained virtually as long as you are in Oregon. Thankfully, most insurances that cover naturopathic care will cover virtual visits, but not all, so please contact your insurance if you want to know if you are covered. 

If you are not in Oregon and wish to work with me, I also offer coaching and consulting for clients all over the world. If you are looking for distance work, you can learn more or schedule here.

What precautions do you take for Covid-19 at your office?

Because we built the new clinic in fall of 2020, we were able to plan for a high end HVAC system that is geared specifically toward creating as safe an environment as possible. The new construction includes an energy efficient ventilation system that brings in 100% fresh air with no recirculation 4x an hour. Additionally, it is equipped with a MERV13 filter which cleans and conditions the air before it enters the clinic.

Each room has its own free standing medical grade air purifier that we run during visits. And each room has a medical grade UV-C sterilizing light which is used to sanitize the air and surfaces between patients.

Most naturopathic care is being provided virtually. If an in person visit is needed re require a Covid-19 exposure questionnaire, a 3-layer mask, and shorter face-to-face visits. 

Acupuncture visits are being offered on a limited basis at this time. We are adhering to the following protocols: 

  1. Your intake will be done by phone before you come inside the clinic for your visit. 
  2. Dr Brody will be wearing an N95 or similar mask.
  3. A medical grade air purifier will be running in the clinic before, during, and after your visit. 
  4. Between patients we use a medical grade UV-c light to sanitize the air and all surfaces. Touch surfaces will additionally be wiped down with medical grade sanitizer wipes.
  5. No money or cards will be used on site. We will charge your account after your visit. Follow up appointments will be made by email or phone after your visit. 
  6. Visitors and family members will not be allowed in the clinic unless this has been previously arranged with Dr Brody.
  7. There will be no staff or other practitioners in the office on the day of your visit. 

I feel confident you're not going to find a safer option for your naturopathic and acupuncture care.

How do I know if I should make an acupuncture appointment or a naturopathic appointment?

I am able to address any condition with either naturopathic or Chinese medicine. Some people choose one or the other, and many of our patients do both. I usually recommend starting with naturopathic care if you are only going to choose one. That said, they work wonderfully in tandem and if you are open to it I say 'go for it.' Please note, in some cases insurance coverage exists for one or the other so please check your plan carefully if we will be billing for you.

How long will my appointment take?

Your initial naturopathic appointment will take about 55 minutes, and you will most likely have several follow up visits of 30-45 minutes. The specific number of return visits will be determined by the severity of your health condition and your response to treatment. Although patients often feel better quickly, naturopathic care is about treating both symptoms and causes of illness. And although our goal is to identify and treat patients swiftly and effectively, as a rule naturopathic medicine is not a “quick fix, take a pill” approach to health care.

If you are coming in for both Naturopathic care and Acupuncture, it is likely that your first visit will not include an acupuncture treatment. In order to address each patient’s needs comprehensively, the full hour is needed to gather information and formulate a plan.

If you are interested in acupuncture only, your first visit will be an hour long with about 30 minutes of intake and a treatment lasting about half an hour. Follow up visits are typically 45 minutes. Often people ask how many visits they will need for the acupuncture to work. The truth is that it varies from patient to patient. Although in some cases, significant relief is obtained from one or two treatments, the effects are cumulative for most conditions. You can usually expect to start with a series of 8-10 treatments.

Do you accept my insurance?

In Oregon, many insurance companies provide policies that cover naturopathic services, but not all insured patients hold such policies. If your insurance does cover our services, our office staff is happy to submit your claim directly.

To find out about your own coverage call your insurance company or read your policy. We will also confirm your coverage before you come in. Our full financial policy is included in our new patient paperwork that you can download here.

Please note that often plans have in and out-of-network benefits and we are able to submit bills in either case!

What if I don’t have insurance?

When patients don’t have insurance that covers our care we offer a discount off of our regular rates. We are conscious about people’s financial limitations and our goal is to be as cost effective as possible with appointments and supplement recommendations. We accept checks, credit cards, and cash.

Will you still work with me if I have a regular MD already?

I have a strong commitment to collaborative care. I am happy to work with you and your medical doctor or specialist to create a treatment plan that serves you comfortably and effectively. If you don’t have an MD primary care physician and would like a recommendation for one who will work with patients who prefer an integrative approach, please let us know. I have relationships with a number of primary care physicians and specialists who are more than willing to support your choice of complementary care.

Can I use ENHC for my primary care?

I provide most primary care services including physicals, annual exams, and care for most health conditions that don’t require a specialist. That said, I prefer that patients are additionally under the care of a primary care group as I am not on call overnight or on Sundays, and I don’t have hospital admitting privileges as part of my scope in Oregon. Additionally, at ENHC we don’t administer vaccinations, do minor surgery, or male exams. If you have any specific questions about what we do, please give us a call.

Isn’t naturopathic medicine kind of woo-woo?

It can be, but it doesn’t have to be. I typically have a practical and down to earth approach to care. If you wish to include a spiritual approach into what we do together, I'm open to that. Our patients are a diverse lot and seek naturopathic care for a variety of reasons. Some prefer to have a whole person approach to health care, some have reached the end of what Western medicine can offer them, some want only nutritional counseling but are fine being on medications. I am here to provide health care that is in alignment with your values. Period.

I’ve always been curious about acupuncture but I don’t like needles all that much. Doesn’t it hurt?

Typically, no.

Acupuncture needles are very thin and very sharp which allows them to enter the skin easily and with minimal discomfort. So thin in fact, when we tried it, 7 acupuncture needles fit in the hole in a medium gauge hypodermic needle we use for vitamin injections!

When the needle is inserted, you may feel nothing or a sensation similar to a minor insect bite. Any discomfort usually subsides within a few seconds after insertion.  After the needle is inserted sensations vary widely depending upon the person and the location of the needle, as well as the particular imbalance you are experiencing. It can vary from no feeling at all (in most cases) to mild aching or warmth. We believe firmly at Evergreen Natural Health Center that acupuncture does not have to hurt to work, and in fact, most often works better when it doesn’t. Acupuncture sessions should be restful and relaxing.

Can you write prescriptions?

In Oregon, Naturopathic physicians are licensed to prescribe most medications. I have a commitment to the approach that does the least harm and the most good, and in some cases this may include prescription medications. Upon occasion, there are medications that we may feel are best handled by a medical doctor or a specialist. I will inform you of this on a case-by-case basis.

When I do prescribe medications, in almost all cases is it only part of your treatment plan. Given that many medications carry possible side effects, contraindications, and interactions with supplements and other medications, we require a minimum of a twice-yearly assessment for prescription refills with very few exceptions.

How do I know you treat the problem I have?

One of the great things about what we do is that it is helpful for just about any condition. Typically our patients find that after dietary and lifestyle adjustments, supplements, or other treatments that not only have we addressed their main concerns but also that their quality of life and energy is significantly improved.

What do you think of x,y, or z diet (paleo, vegan, zone, south beach, etc.)?

I believe that although there are basic sound principals of a healthy diet, that there is no one diet that is best for everyone. I make recommendations based on your family medical and personal medical history, current concerns and health goals. I believe diet culture and fad diets do more harm than good, by leagues. 

How does acupuncture work?

The short answer this is that from a western medical perspective we don’t really understand how it works. We do, however, have 5000 years of history of the medicine being used successfully for just about every medical condition. The science of Chinese medicine is a discreet science that explains its own theories through its own lens. A great introductory book on Chinese medicine is The Web That Has No Weaver.

Can you help me lose weight?

I strive to assist people in achieving a healthy lifestyle and sometimes weight loss is result of this process. AND, I firmly believe that just because you have fat on your body, it doesn’t mean you aren’t healthy. In most cases when we are able to identify the proper nutrition and exercise plan an individual's body will settle at their own healthy body weight—and that weight is never a particular number on a scale. 

 

Do you prescribe bio-identical hormone therapy?

Yes! I work with each person on a case-by-case basis to determine whether hormone therapy is safe and appropriate. 

Why is your intake form so long?

I treat people as individuals, not diseases. This means that I need to understand all aspects of your health history, current health and health goals. With a comprehensive intake form I am able to focus on your concerns at your visit rather than reviewing each system individually. It makes your visit both more time and cost-effective. I know it’s long. Bear with me. 🙂

How do I make an appointment?

You can request an appointment by calling (503) 977-0500 or if you wish, you can email us your phone number and we will give you a call. At this time we are unable to make appointments by email. New patients should complete the new patient forms (you can find them HERE) and bring them to your first appointment.