Acupuncture & Integrative Medicine Specialists Located in Portland, Oregon

FAQ

These are some of the typical questions we get about naturopathic and acupuncture treatment. There are also many questions that you will find answered just in the course of perusing our website. If you have further questions, please do not hesitate to call or email us.

  1. What if I don’t live in Portland, can I still make an appointment?
  2. How do I know if I should make an acupuncture appointment or a naturopathic appointment?
  3. Do you accept my insurance?
  4. What if I don’t have insurance?
  5. Will you still work with me if I have a regular MD already?
  6. Can I use ENHC for my primary care?
  7. Isn’t naturopathic medicine kind of woo-woo?
  8. I’ve always been curious about acupuncture but I don’t like needles all that much. Doesn’t it hurt?
  9. Can you write prescriptions?
  10. How do I know you treat the problem I have?
  11. What do you think of x,y, or z diet (paleo, vegan, zone, south beach, etc.)?
  12. How does acupuncture work?
  13. Can you help me lose weight?
  14. Why is your intake form so long?
  15. How do I make an appointment?

 

1. What if I don’t live in Portland, can I still make an appointment?

Dr. Brody is available via video conference for existing clients in many circumstances, please call the office if you have questions about this. She is also available for general teleconsulting for clients who aren’t local. You can find more information here.

2. How do I know if I should make an acupuncture appointment or a naturopathic appointment?

We are able to address any condition with either naturopathic or Chinese medicine. Some people choose one or the other, and the majority of our patients in our practice at some point do both. Some conditions respond better to one or the other as a rule, depending upon the cause of the problem. As we have an individualized approach – tailoring plans for each patient based on his or her individual health goals, we might recommend being seen for one or the other once we get to know you and your case.

3. Do you accept my insurance?

In Oregon, many insurance companies provide policies that cover naturopathic services, but not all insured patients hold such policies. If your insurance does cover our services, our office staff is happy to submit your claim directly.

To find out about your own coverage call your insurance company or read your policy. We will also confirm your coverage before you come in. Our full financial policy is included in our new patient paperwork that you can download here.

ENHC does have providers who participate with Aetna, ASHN, BCBS, CHP, Cigna, Great West, First Choice, ODS, Pacific Source, and others. Please note that often plans have in and out-of-network benefits and we are able to submit bills in either case.

4. What if I don’t have insurance?

When patients don’t have insurance that covers our care we offer a 30% discount off of our regular rates. We are conscious about people’s financial limitations and our goal is to be as cost effective as possible with appointments and supplement recommendations. We accept checks, credit cards, and cash.

5. Will you still work with me if I have a regular MD already?

At ENHC we have a strong commitment to collaborative care. We are happy to work with you and your medical doctor or specialist to create a treatment plan that serves you comfortably and effectively. If you don’t have an MD primary care physician and would like a recommendation for one who will work with patients who prefer an integrative approach, please let us know. We have relationships with a number of primary care physicians and specialists who are more than willing to support your choice of complementary care.

6. Can I use ENHC for my primary care?

We provide most primary care services including physicals, annual exams, and care for most health conditions that don’t require a specialist. That said, as a rule we prefer that patients are under the care of a primary care group as well as working with us, as we don’t have physicians on call overnight or on Sundays, and we don’t have hospital admitting privileges as part of our scope in Oregon. Additionally, at ENHC we don’t administer vaccinations, do minor surgery, or male exams. If you have any specific questions about what we do, please give us a call.

7. Isn’t naturopathic medicine kind of woo-woo?

It can be but it doesn’t have to be. At ENHC we have a practical and down to earth approach to your care. Our patients are a diverse lot and seek naturopathic care for a variety of reasons. Some prefer to have a whole person approach to health care, some have reached the end of what Western medicine can offer them, some want only nutritional counseling but are fine being on medications. We are here to provide health care that is in alignment with your values. Period.

8. I’ve always been curious about acupuncture but I don’t like needles all that much. Doesn’t it hurt?

Typically, no.

Acupuncture needles are very thin and very sharp which allows them to enter the skin easily and with minimal discomfort. So thin in fact, when we tried it, 7 acupuncture needles fit in the hole in a medium gauge hypodermic needle we use for vitamin injections.

When the needle is inserted, you may feel nothing or a sensation similar to a minor insect bite. Any discomfort usually subsides within a few seconds after insertion.  After the needle is inserted sensations vary widely depending upon the person and the location of the needle, as well as the particular imbalance you are experiencing.  It can vary from no feeling at all (in most cases) to mild aching or warmth. We believe firmly at Evergreen Natural Health Center that acupuncture does not have to hurt to work. Acupuncture sessions should be restful and relaxing.

Here is a blog post on this very topic by an acupuncturist who used to work at our clinic, Ariel Touchet.

9. Can you write prescriptions?

In Oregon, Naturopathic physicians are licensed to prescribe most medications. The doctors at ENHC have a commitment to the approach that does the least harm and the most good, and in some cases this may include prescription medications. Upon occasion, there are medications that we may feel are best handled by a medical doctor or a specialist. We will inform you of this on a case-by-case basis.

When we do prescribe medications, in almost all cases is it only part of your treatment plan. Given that many medications carry possible side effects, contraindications, and interactions with supplements and other medications, we require a minimum of a twice-yearly assessment for prescription refills with very few exceptions.

10. How do I know you treat the problem I have?

One of the great things about what we do is that it is helpful for just about any condition. Typically our patients find that after dietary and lifestyle adjustments, supplements, or other treatments that not only have we addressed their main concerns but also that their quality of life and energy is significantly improved.

11. What do you think of x,y, or z diet (paleo, vegan, zone, south beach, etc.)

We believe that although there are basic sound principals of a healthy diet that there is no one diet that is best for everyone. We will make recommendations based on your family medical and personal medical history, current concerns and health goals.

12. How does acupuncture work?

The short answer this is that from a western medical perspective we don’t really understand how it works. We do, however, have 5000 years of history of the medicine being used successfully for just about every medical condition. The science of Chinese medicine is a discreet science that explains its own theories through its own lens. A great introductory book on Chinese medicine is The Web That Has No Weaver.

13. Can you help me lose weight?

We strive to assist people in achieving a healthy lifestyle and yes, weight loss may be a part of that. In most cases when we are able to identify the proper nutrition and exercise plan for an individual their bodies will automatically regulate to their healthy body weight. Things that can interfere with this process include a history of dieting, a sedentary lifestyle, and compulsive or overeating.

13. Do you prescribe bio-identical hormone therapy?

All of our physicians are trained in bio-identical hormone replacement therapy. We assess each person on a case-by-case basis to determine whether we feel that hormone therapy is indicated.

14. Why is your intake form so long?

We treat people as individuals, not diseases. This means that we need to understand all aspects of your health history, current health and health goals. With a comprehensive intake form we are able to focus on your concerns at your visit rather than reviewing each system individually. It makes your visit both more time and cost-effective. We know it’s long. Bear with us.

15. How do I make an appointment?

You can request an appointment by calling (503) 977-0500 or if you wish, you can email us your phone number and we will give you a call. At this time we are unable to make appointments by email. New patients should complete the new patient forms and bring them to your first appointment. Go To Patients Section.

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This website is for informational purposes only, and is not a substitute for individualized medical or professional advice, care, diagnosis, or treatment. Consult your personal physician regarding the applicability of any information on this site.